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Tyler Tamalunas

Gurnee, IL, USA

(847) 650-5166 | tylertamalunas@gmail.com

LinkedIn | GitHub | Certifications | Online Resume

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Skills

Education & Certifications

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Projects

DIY Project Planner

  • Architected and designed a Full Stack price aggregator for Cloud (AWS) deployment, featuring a Java Spring Boot backend exposing RESTful APIs and designed with a pathway to Microservices.
  • Developed the backend using Java and Spring framework principles, integrating with third-party APIs and utilizing a SQL database.
  • Employed Agile development methodologies, Git for version control, and planned for CI/CD pipelines for automated builds, testing, and deployment to AWS.

Personal Book Library Android App

  • Developed a native Android mobile application using Java to allow users to digitally catalog and manage book collections, leveraging an Agile Scrum methodology.
  • Implemented core features including CRUD operations against a local SQLite database, advanced search/filtering, and collection reporting, utilizing Git for version control on GitLab.
  • Ensured application quality through technical documentation, unit testing (JUnit), and integration testing (Espresso).

Cloud Resume

  • Deployed a technical resume website via AWS, utilizing S3 for hosting, CloudFront for CDN/HTTPS, and Route 53 for DNS, managing infrastructure as code with Terraform.
  • Developed a serverless Backend API using API Gateway and AWS Lambda (Python) to interact with a DynamoDB database for a front-end visitor counter.

Work Experience

IT Support Associate II | Amazon.com - Skokie, IL
Mar 2021 - Present

  • Ensured 99% uptime by monitoring and maintaining multi-site network and server infrastructure; enhanced operational readiness 20% through pre-peak season network improvements.
  • Improved system update success rates by 30% by spearheading a new change management procedure.
  • Managed large-scale, high-impact technical projects, meeting deadlines and elevating operational standards.
  • Leveraged collaboration skills to support the launch of new sites, ensuring robust IT infrastructure deployment and connectivity.

IT Manager | Highland Ventures LTD - Glenview, IL
Apr 2019 - Mar 2021

  • Increased IT department productivity by 12% by designing and deploying Python and BASH automation scripts for repetitive tasks.
  • Improved ticket resolution times by 27% by migrating support processes to a hybrid environment and performing data analysis on ticket metrics.
  • Prevented significant potential revenue loss ($100k+ per location) by identifying a critical flaw in a geolocation API affecting multiple stores.
  • Enhanced software stability through collaboration with developers to identify, debug, and resolve release issues.
  • Reduced new hire training time by 43% by spearheading the creation of comprehensive technical documentation.
  • Provided frontline technical support across 700+ locations, achieving 97% customer satisfaction through effective problem-solving (Cisco, Linux, networking).